MY HUSBAND'S STRAIGHT TALK PHONE DOESN'T WORK PROPERLY LIKE MY PHONE WORKS PLUS MY PHONE HAS A LOUDER SPEAKER PHONE THEN MY HUSBAND'S PHONE, HE HAS PROBLEMS HEARING, PLUS HIS PHONE DOESN'T WORK THAT GOOD. WE CALL THEM TO SEND US ANOTHER PHONE FOR MY HUSBAND THEY HAVE US A TRACKING NUMBER BUT NO PHONE. CALLED A WEEK LATER TO CHECK ON TRACKING NUMBER THEY YOU NEED TO SEND THE OTHER PHONE BACK FIRST. I TOLD THEM I DON'T HAVE A BOX OR WHERE TO SEND IT TOO. PLUS MY HUSBAND WOULD BE WITH OUT A PHONE, WE DON'T HAVE A HOUSE PHONE ANY MORE.
DICK 4 years ago
Aside from having the urge to eat lentils and humus after talking with customer service at least 20calls to get someone that I can understand speaking English these people are totally incompedent their ploy is to give you a generic answer to your problem to get you off the phone it took me 3months to fix their automated system from dropping my calls wouldn't recommend this service to anyone if you wanna get screwed go for it but I told you so
Jay d 4 years ago
the samsung touch is not worth the money!! i would not buy this phone. pain trying to get it replaced or refunded when you only had the phone for 10 days.
posted 5 years ago
the nokia is nothing but a P.O.S !!!!!! and thats the best thing i can say about it not joking !!!! DO NOT I REPEAT DO NOT WAIST YOUR MONEY ONE THIS POS!!!!!!!
posted 5 years ago
I had straight talk; there unlimited plan is not true. They terminated my service for using to much data(web,picture messaging). Then they deactivated my phone which I just paid a $99.00 for two months earlier. They said if I want service I would have to buy a new phone and a new service card. That my phone is no longer good. I got my $45 unlimited card on 12/23 service was turned off on 12/27. 4 days of service for $45.00.. I would not recommend them
Marshall Pagan 5 years ago
Everywhere Iwent,the phone would say no service.had to cancel before the month was up.
posted 5 years ago
it a good service but needs better flip phones and so on
george frierson 5 years ago
I used straight talk for over 2 years. When I had an issue, I called customer service and they fix it. Sometimes you have to be patient to get your problem taken care of. I've used my phone in different states without any problems, too.
marty 5 years ago
I bought a Straight Talk phone almost 2 yrs ago. i live in the middle of no where MN. and have NEVER had any problems with the phone, the service or adding minutes. Yes, the phones don't work in some places but before you buy check to make sure they will. Use some common sense before you buy. i recently bought the new smart phone and although the touch screen takes some getting use to, I loooove it! Not to mention what a great savings you get for talk text and web time!
Terri Olson 5 years ago
My straight talk phone was pretty cheap and i love the plan... My phone works everywhere i have been so far so i say it's a pretty good service provider!!!
Shannon:) 5 years ago
well just attempted to refill my airtime . didnt go thru ,,,, I called the 888 # got a recording ---- due to the high volume of calls they cant take my call !!!!!!!!!! .. the recording suggested I go to rthe web site for faster service ------ the web site is down for repair !!!!!!!!! GREAT SERVICE IS ALL I CAN SAY NOT !!!!!!!
jim 5 years ago
Hi there, Recently I have had quite a few problems with this service and I've found that the customer service is completely inadiquate. Since dec. 2010 I've been a loyal customer and then my phone just quite working and after two pointless sim cards were sent my phone still did not work so I waited another 5 days for a replacement phone and the 14 unlimited service days I had lost plus the two free months of unlimitless service promised I am still without - what a poor outsorced company straight talk truly is!!!!!!
posted 5 years ago
The price, and unlimited everything, is a major plus. That being said, there is a major breakdowdown in the customer svc arena. There is a real gap, between English language, and their weak understand of our language, creates a blockage at times. We paid twice the very first month of service n 1 of the 2 phones, both have numbers in sequece such as 9134, & 9135, yet because of the extra charge on 1 phone, we now have different payment dates. Mine was supposed to be due tomorrow, yet it was shut off today. If they had reps that were well versed in the English language, This may have been solved months ago.
posted 5 years ago
I have used Straight talk for a few years now. It's affordable & it works great! The only thing that sucks is that I live in Nebraska so we are NEVER offered any of the good phones that come out! It would be nice if all of there phones would provide service in Nebraska, I want a Smart Phone or a touch screen dang it! None of the phones they do offer even have video capabilities! Grrr
Renae 5 years ago
WARNING! Do not use Straight Talk! They advertise as a nationwide service, however, some of the phones they sell will not work in certain areas. I purchased my phone a week ago and then went on vacation. The phone gets NO service here even though it is advertised as being a covered area. My sister, who is a Straight talk customer, lives in the area where I am vacationig and gets perfect service. So I guess if you do decide to become a customer of this scamming company, don't plan on having any service once you leave your zip code.
Darla Vinton 5 years ago
I have had the straight talk phone for just over a year now and i use every day on a day to day basis. it came in very handy in the winter when i went in a ditch and is always reliable. i would strongly recommend this phone to anyone who is sick of paying hundreds a month on contract phones and sick of overage fees because straight talk has neither. my husband also uses his just as much as me if not more and is really rough on his and he's had the phone longer than me and it's still functioning. he first got his cuz he goes fishing alot and is always droppin his phone in the lake.so we switched to a cheaper alternative. straight talk does everything you NEED in a cell phone so why not get rid of of one of your monthly stresses and switch to straight talk. i did and never looked back!!
Ashley, IA 5 years ago
yes the phone n svc. is great
still 5 years ago
I use Straighttalk for cell phone service. The calls frequently drop. The website to purchase service plans never works. It always says unavailable or we have encountered a problem, etc, etc. Bullshit! I have sent several emails the past several months but they do nothing. I dont work the 8 am to 5 pm that the techs for Straighttalk work so thats why I want to use the website. I would NEVER recommend this use crap to another person!!!
Debbi 5 years ago
what a nightmareI bought the phone, and the card. I tried to activate the phone using the prepaid card,,never happened! The person I talked to was speaking in very broken english, I could not understand a word he was saying. Walmart outsourced to another country I'm out $50.00 good luck
paige 5 years ago
I purchased a Straight Talk phone 6 months ago. Sun 21 Aug the phone went blank..I called customer service, they said I had to send back the phone before they would send a replacement. I received the box to return it on Aug 25th and sent it back same day overnight, they received the defective phone Aug 26th, I am still waiting for a replacement and it is now Aug 30th, I have called repeatedly and been told that it is being processed, but nobody can tell me when I might receive a new one! Customer service at Straight Talk does not exist!!! I will never use them again. I have now been without a phone for 10 days already and they still have not shipped out a new one!!!!
Onetruebrit 5 years ago
you can get no straightalk service in ky on verizon network because straighttalk say verizon has no towers in ky but the guy sitting next to me in car with verizon phone had service. straightalk told me iwould have nationwide service but that was a lie. they suggested i throw away the phone i just bought and get a straighttalk phone that works on att. what a ripoff. also their customer care people speak very poor english and get mad when you do not understand them.
will knight 5 years ago
So far it's the best mobile phone service I have ever had. I travel all over the mid-west and the service is just as good or better then the other providers I've used. I also added a plan for my wife. No more $300 bills from Verizon, AT&T and the likes. I got the Samsung T528G which is pretty good phone.
Jim B 5 years ago